Privacy Policy

Effective Date: June 1st, 2025

At Rise Manual Therapy, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance and accordance with the Standards of Practice within the city of Calgary as well as the Canadian Massage and Manual Osteopathic Therapist Association.

Rise Manual Therapy ensures that all forms of practice and therapy are within the guidelines of the necessary organizations. We are educated, registered and insured manual therapy practioners.

1. Information We Collect

We collect personal and health-related information necessary to provide safe and effective massage therapy services. This may include:

Full name, address, phone number, email
Date of birth
Emergency contact information
Medical history, medications, injuries, and treatment records
Payment and billing details (for invoicing or insurance purposes)

2. Purpose of Collection

We collect this information for the following purposes:

To provide therapeutic services tailored to your individual needs
To contact you regarding appointments or treatment updates
For client safety and emergency situations
To comply with professional and legal record-keeping requirements
To process insurance claims or payments (if applicable)

3. Consent

By providing your personal and health information, you consent to its collection, use, and storage as outlined in this policy. You may withdraw your consent at any time, subject to legal and contractual restrictions. Please note that doing so may affect our ability to provide services.

4. How Your Information is Protected

We take steps to protect your information from unauthorized access, use, or disclosure by:

Using secure digital and/or physical storage
Limiting access to only authorized staff
Using encrypted communication where applicable

We retain your records for the period required by law (typically 10 years) and securely dispose of them afterward.

5. Sharing of Information

We do not sell, trade, or share your information with third parties, except:

With your written consent
When required by law or court order
When necessary for billing, insurance claims, or referral to another healthcare provider (with your consent)

6. Your Rights

You have the right to:

Access and request a copy of your personal information
Request corrections to your information
Withdraw consent for collection and use (where not legally required)

7. Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

Rise Manual Therapy

Email: [RiseMTyyc@gmail.com]

Phone: [403-768-5638]